Customer Relationship Management (CRM)

3 года ago

Customers are becoming harder to please. They are smarter, more price conscious, more demanding, less forgiving and they are approached…

Factors influencing consumers Behaviour

3 года ago

The buying behaviour of ultimate consumers or simply, consumers Behaviour can be examined using a five- part model: the buying-decision…

Situational Influences on Customer Behaviour

3 года ago

 Often the situations in which we find ourselves play a large part in determining how we behave. Students, for example,…

Psychological Factors influence on Customer

3 года ago

One or more motives within a person or their Psychological Factors activate goal-oriented behaviour. One such behaviour is perception, that…

Social and Group Forces on Consumer Behaviour

3 года ago

 The ways in which we think, believe, and act are determined to a great extent by social forces and groups.…

CONSUMER BUYING BEHAVIOUR

3 года ago

The aim of marketing is to meet and satisfy customers' needs and wants. The field of consumer buying behaviour studies…

TARGET MARKET STRATEGIES

3 года ago

Companies can adopt target market strategies such as aggregation, single-segment concentration, or multiple segments targeting strategies. Aggregation treats the entire…

SEGMENTING INDUSTRIAL MARKETS

3 года ago

  Industrial markets can be segmented into some variables employed in consumer market segmentation. Such variables include geographic, benefits sought, and…

SEGMENTING THE CONSUMER MARKET

3 года ago

 There is no single way to segment a consumer market. A marketer has to try different segmentation variables, singly and…

AN OVERVIEW OF MARKETS AND TARGET MARKET

3 года ago

Markets are collections of people or organizations with (a) needs to satisfy (b) money to spend, and (c) the willingness…

ANNUAL MARKETING PLANNING

3 года ago

 Apart from the basic strategic planning spanning several years into the future, it is also necessary to develop a more…

THE STRATEGIC MARKETING PLANNING PROCESS

3 года ago

Strategic marketing planning is a five-step process that assesses current performance; establishes specific marketing objectives; determines positioning and differential advantage;…